Refund policy
Please note that we do not offer refunds as all our garments are made according to your measurements and built to fit you—and no one else. If there is any issue with the fit or construction of your garments, please contact Customer Experience within 10 days of receiving your order.
Return Policy
In case, your garments need alterations and/or further tailoring Custom Men will reimburse up to $75 for alterations on online orders. Your alteration reimbursement amount will depend on the garments being altered. The maximum limit for each garment is listed below.
- Suit or Tux (two-piece) $75
- Suit or Tux (three-piece) $100
- Jackets or Blazers $50
- Pants $25
- Shirts $25
- Vest $25
- Overcoats or Raincoats $50
Note: All prices are in USD
In case your local tailors charge you more than the prices listed above, you’re welcome to return the garments back to Custom Men’s headquarters in New York City and Custom Men will reimburse you for the (USPS) shipping cost.